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Ambulance Response Programme – New Ambulance Standards Announcement

13 July 2017

Yorkshire Ambulance Service NHS Trust was one of the first English ambulance trusts to participate in the Ambulance Response Programme pilot, led by NHS England, when it began in October 2015.  The Trust has continued to be involved through all phases of the pilot which has allowed extra time for emergency call handlers to make a more detailed analysis of some 999 calls and to decide upon the most appropriate response for patients’ needs.

Commenting on today’s NHS England announcement about the national introduction of new ambulance response standards, Dr Julian Mark, Executive Medical Director at Yorkshire Ambulance Service NHS Trust, said:

“We welcome the announcement made today by NHS England that the new ambulance response standards will be rolled out across the country.

“We recognised that it was a great opportunity for Yorkshire Ambulance Service to be involved in the Ambulance Response Programme from the start as it has allowed our staff to make a full contribution to the pilot and to help shape the recommendations for changes to ambulance response standards.

“Ultimately, providing safe patient care and responding to patients more effectively has been at the heart of the changes we have trialled and today’s announcement is the result of rigorous testing of new ways of working.

“Early identification of truly life-threatening conditions is vital and having appropriate ambulance resources available to dispatch to the scene will give patients the best chance of survival.

“Since the pilot started, we have seen some very positive results which have been of benefit to our patients. We are now able to deploy our frontline clinicians more effectively, ensuring that patients get the most appropriate response for their needs.
“In addition, the Ambulance Response Programme has given us a greater opportunity to work closely with our healthcare partners to develop care pathways to better meet patients’ needs and this does not always involve conveyance by ambulance to hospital.”

Further information on today’s announcement is available at https://www.england.nhs.uk/2017/07/new-ambulance-service-standards-announced/

Produced By: Corporate Communications Department